Resolved! Appalling installation
This is the standard of installtion Virgin has put into my home. Unbeleivable.
This is the standard of installtion Virgin has put into my home. Unbeleivable.
Returning customer here and sorry for the long post.For context I'm a civil servant who works from home so having internet is important.So I signed back up to VM broadband in mid October and given an install date of 3rd of November, shortly after sig...
Hi All,Virgin have been in my street running cables within the existing BT ducts for the past few months. I'm not too sure with my house being a new build If they'll be installing the little VM access points at each house or can just use existing duc...
I had the engineers round on saturday to install my wifi but theyve accidently drilled through my toilet pipe that runs on the outside of the house from the upstairs toilet down to the sewers. Can i please get someone to fix this as the toilet is us...
As mentioned, I have moved address, checked VM is available which it is at new address, took my hub5 plugged it in. Called up VM who said my net will be up and running 1st November. It is now 4th Nov and still no internet, after hours on the phone da...
As per the title, I’ve received my home installation kit, however my property currently has the old diamond cable wall socket in a very awkward place. Are you able to provide a longer round cable, as the current one provided is far to short?
Hi!I ordered my virgin media broadband via O². I got welcome letter and so many emails but none with an account number. Broadband working, set up since 1st November, but im still not able to manage settings/my account. Where can i get that?Thank you!
Hi,So I'm due to move in to my new flat on the 9th. I set up and signed up for virgin internet on the 3rd, and when doing so it allowed me to choose the 9th for delivery, great. The following day I get an email saying it's been changed to the 16th at...
The order I placed isn't showing up for upgraded broadband CH2053782504.I'm even able to select the upgrade again on the site.
I started with the 1Gig servicei noticed I wasn’t getting the speeds as advertised (around 700MB)In May a tech visited my property and said there was an issue with my cable. Basically the wrong type for 1Gig. He stated he would make arrangements for ...