Hi ,I have paid for an engineer twice now to come out to our property to get us connected.The initial engineer wouldn’t repair the cable saying it would need a new cable running along the wall and that it would be risk repairing current cable as it’s...
I made an order in mid-April and was told a Gone Away form had been submitted on April14. I haven’t heard anything since. I have spoken to the previous tenants of the flat I’m in, and they said they hadn’t heard from Virgin either
My father was previously paying around £35-40 for 1gbps with internet, now paying £75 for 1gbps, netflix, cinema, sports & telephone, he asked me to find something better in the next 10 days due to the cooling period.
So, we have a wall box upstairs that I think is redundant. Has one cable in/out and no other in/out socket (see pic of underside). All of our Hub stuff is downstairs in lounge. Any thoughts??
Need a new external cable cover on the external wall as fallen off
I have just moved into my new home and this is the sad state of my brown box! Could I get some help to repair this?
We want to have virgin installed but it looks like the internal box has been removed previously. Is there a cost to have a new one installed? [MOD EDIT: Subject title changed for clarity]
HiWe have just had virgin media fibre installed on our road. The works have finished but I can't see when it goes live. Our current deal runs out start of December so ideally looking to switch as currently we have to use the mobile ee network as the ...
Hello all, I am just wondering if anyone knows how ling it takes for ypur acciunt to be upgraded? Ive had an email to say its been done but my VM account and Hub still display the old speeds. Thanks [MOD EDIT: Subject title changed for clarity]
I sent this message to your CEO in JULY '23 Dear Mr Schueler, I am driven to despair to have to write to you. Our current uncontended line supplier at the address below, is closing down. I booked a full fibre connection with Virgin media in February ...
