Brown box installed on my front wall
Hi Virgine. I had engineers at my property 2 days ago and they install big brown box on the front wall it's looks ugly. Can they come and move it to the side please. Thank you.
Forum Posts
Swapping to a Different Hub
Hey, all. I just moved house, and during the changeover, Virgin sent me out a "new" hub.The "new" hub is a Hub3, but the one from my old house (the one I was asked to bring with me) is a Hub5.Doing what I was told to do in the welcome pack, I plugge...
Red light on hub
I have had hub for a year now and only ever had a red light on hub. Been fobbed off on chats to team also WiFi and hard wire Internet drops out frequently, had numerous problems in my area. Can't change contract for another 6 months, but have cance...
Hub 5 installation effecting TiVo
Have installed my new Hub 5 tonight - connected to the Wifi all good but the TiVo is just not setting up - it keeps going around and around on a start up loop; looks like all good then before the home page has fully loaded it bounces back to the welc...
Request my customer number
I’m past 8 month using virgin media stil I not received my customer number so I can’t set direct debit.
Brown box outside / exposed cables !!
Hi ,I have paid for an engineer twice now to come out to our property to get us connected.The initial engineer wouldn’t repair the cable saying it would need a new cable running along the wall and that it would be risk repairing current cable as it’s...
Gone Away Form
I made an order in mid-April and was told a Gone Away form had been submitted on April14. I haven’t heard anything since. I have spoken to the previous tenants of the flat I’m in, and they said they hadn’t heard from Virgin either
Is this worth it?
My father was previously paying around £35-40 for 1gbps with internet, now paying £75 for 1gbps, netflix, cinema, sports & telephone, he asked me to find something better in the next 10 days due to the cooling period.
Wall box
So, we have a wall box upstairs that I think is redundant. Has one cable in/out and no other in/out socket (see pic of underside). All of our Hub stuff is downstairs in lounge. Any thoughts??
Plastic cable cover broken
Need a new external cable cover on the external wall as fallen off
