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Registered: ‎05-04-2017
Message 1 of 4 (201 Views)

constant phone calls

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I keep gettin constant phone calls from Virgin (apparently) trying to tell me there is a fault on my router, they ask how many lights are flashing on it and whether I'm connected to a laptop or computer, whenever I say none and no they just hang up? Anyone else have this problem? I'm not having any problems with my broadband myself at home that's why I'm a bit dubious about the call.
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Registered: ‎18-05-2017
Message 2 of 4 (325 Views)
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confirmed by Gavin1983
‎19-05-2017 02:30

Re: constant phone calls

I've been getting the same thing - 15 calls in the last three days ...

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Superfast
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Registered: ‎22-02-2017
Message 3 of 4 (314 Views)
Helpful Answer
confirmed by Gavin1983
‎19-05-2017 02:30

Re: constant phone calls

Sounds like typical scam calls. Nothing to do with Virgin.

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On our wavelength
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Registered: ‎31-03-2011
Message 4 of 4 (224 Views)
Helpful Answer
confirmed by Gavin1983
‎23-05-2017 10:15

Re: constant phone calls

Again also happening to me, they hang up if you ask them your customer reference number( i know those wont be given out). Even got a call while posting this. Will virgin media please contact the relevant authorities as these phone calls are interrupting my sleep pattern. Smiley Sad

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Joining in
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Registered: ‎18-05-2017
Message 2 of 4 (326 Views)
Helpful Answer
confirmed by Gavin1983
‎19-05-2017 02:30

Re: constant phone calls

I've been getting the same thing - 15 calls in the last three days ...

Superfast
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Registered: ‎22-02-2017
Message 3 of 4 (315 Views)
Helpful Answer
confirmed by Gavin1983
‎19-05-2017 02:30

Re: constant phone calls

Sounds like typical scam calls. Nothing to do with Virgin.
On our wavelength
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Registered: ‎31-03-2011
Message 4 of 4 (225 Views)
Helpful Answer
confirmed by Gavin1983
‎23-05-2017 10:15

Re: constant phone calls

Again also happening to me, they hang up if you ask them your customer reference number( i know those wont be given out). Even got a call while posting this. Will virgin media please contact the relevant authorities as these phone calls are interrupting my sleep pattern. Smiley Sad

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