Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...
Latest Phishing News 16/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 D...
Child safe is switched on but has stopped blocking adult sites (it used to). I’ve seen previous posts suggesting going to the 1.1.1.1 site and checking AS Name value says Virgin Media and it does. Please help, I’ve got young, curious kids spending mo...
Latest Phishing News 28/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1If...
Latest Phishing News 27/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 I...
Just received an email from Cleverbridge (excerpt below) just wondering if this is genuine before I click any links. I have not contacted them other than signing up for F-secure last year.Quote"Thank you for your interest in renewing F-Secure Interne...
Dear VM TeamHi, I have been receiving emails from VM stating an overdue balance of 53.34 GBP that I need to pay immediately, or certain steps will be taken against me. The account number associated with this bill is 765411103, with area code 22.I wan...
Latest Phishing News 26/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Can someone from VM Support get back to me please? The Child Safe settings are not working in private browsing mode. This is a major issue that needs resolving.
Hello. I’ve just realised the child safe settings that I previously had set are not working. My 13yr old son is able to access everything on the internet! I have Child Safe on, no timers, plus I had a list of blocked sites which have been deleted. Ca...
Following a recent outage in my area with phone also down, I tried to reset my hub 3 as advised following a hub check online, this did not work, Is this because it was in modem mode?I have done a pin reset and the hub 3 has updated now and is swit...
I am due to have my quick start package delivered on the 8th April, however, I received a text claiming to be from Virgin Media saying they can deliver my package earlier. The number the text was sent from was 07********. Is this a genuine VM contact...
