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Latest Phishing News 22/04/2024

Latest Phishing News 22/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 82 Views
  • 0 replies
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Latest Phishing News 17/04/2024

Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 219 Views
  • 0 replies
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Latest Phishing News 05/09/2023

Latest Phishing News 05/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 375 Views
  • 0 replies
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Cannot Change my Secondary Email Password

I hope VM are reading this as no matter what the community says on here you cannot change your secondary email password on 'my virgin media' / profile / manage secondary e-mails. I can delete it but can't 'manage' the e-mail in any other way. (ie cha...

Kett14 by On our wavelength
  • 3274 Views
  • 15 replies
  • 1 kudos

Websafe not turning off

Morning allFor the past few weeks some websites have been blocked even though websafe ect is turned off.The websites work with a vpn and when connected to mobile data. How can I resolve this as all answers on similar posts seem to be answered in pms ...

Dan_G1 by Joining in
  • 296 Views
  • 1 replies
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Latest Phishing News 04/09/2023

Latest Phishing News 04/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 331 Views
  • 0 replies
  • 0 kudos

Resolved! New kit scam?

Hi I’ve received two texts from “VirginMedia” claiming I have a new kit on the way and is set to arrive September 2nd (tomorrow). BUT I have not ordered anything seeing as my current hub works perfectly fine. Not only that but I checked under “orders...

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R_44351 by Tuning in
  • 1194 Views
  • 8 replies
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Child Safe not working

Hi @Sabrina_B, I'm having the exact same issue, I'd be very grateful if you could help resolve it, I've also tried on various computers, browsers, same problem. Thanks,

Price_T by Joining in
  • 268 Views
  • 1 replies
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Phising emails

Why on earth am i getting 2 to 3 phishing emails daily regarding my email . This is ridiculous sort it out virgin !!!!

mikeyh68 by Dialled in
  • 346 Views
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Resolved! Return equipment email

Hi,Today I received an email from the following email address eq-rtns-noreply@virginmedia.co.ukTelling me I need to return my Hub to avoid having a £40 charge on my accountI closed my original virgin media account in late February 2022 approximately....

Jr_1990 by Tuning in
  • 2044 Views
  • 8 replies
  • 0 kudos