Security matters

Latest Phishing News 16/04/2024

Latest Phishing News 16/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 D...

Latest Phishing News 15/04/2024

Latest Phishing News 15/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VIR...

Latest Phishing News 12/04/2024

Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 vir...

Latest Phishing News 20/09/2023

Latest Phishing News 20/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Latest Phishing News 19/09/2023

Latest Phishing News 19/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Latest Phishing News 18/09/2023

Latest Phishing News 18/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Not able to log into account on website or app

Hi - I don't seem to be able to access the website. When I put in my password and email, it comes back with the inforamtion I've pasted below. I have also got a similar (but slightly longer message than the one below) at other attempts. I am worried ...

Is it possible to lock my childs wifi after a certain time

I want to turn only one of my cbildrens wifi's off after 11pm,is there any way to do this

MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!!

I HAVE BEEN MISOLD, GDPR HAS BEEN BREACHED BY STORING MY FINANCIAL INFORMATION LONGER THAN IT WAS REQUIRED ON AN OLD VIRGIN MOBILE CONTACT AND THEN USING MY SAID DETAILS TO SET UP A DIRECT DEBIT WITHOUT PERMISSION WITH O2! VIRGIN MEDIA HAVE BROKEN T...

Resolved! Installed Web Safe on Mac. Internet not working on Mac even though all other devices are ok

It seems like Web Safe controls are preventing me from using the internet. Any ideas? Virgin support is useless!

Latest Phishing News 15/09/2023

Latest Phishing News 15/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 A...

Re: Child Safe Not Working

Child safe is not working. it is giving me below error.Sorry the changes you made were not saved, please try again

Resolved! Is it a scam.

I received a telephone call in landline saying my internet was being used from someone in California. They asked me to go on my mobile and download ANYDESK I was a bit suspicious they said they were from virgin media. I still was not convinced. I sai...

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