Latest Phishing News 24/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 H...
Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Following a review of new customer deals on the Virgin website, I was also contacted by this number 0800 052 5306 to discuss my Virgin options. They requested my name and address etc., and then requested I set up a password and provide bank details o...
My websafe / childsafe doesn’t seem to be working despite being turned on - can somebody from Virgin support me to rectify this if possible?
I've just had a generic email with the title "[Important] Virgin Media Alert: Your device may have a malware infection"."We’ve been notified by a third party that malicious traffic has been detected coming from a device using your internet connection...
Unlike some posts here, I want Child Safe to work.It's been on since the start. However, it seems to have stopped since a few days ago. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe...
I have not been with virgin for 3 years now and in the last few weeks I have started to get hacked on some old accounts that used the old NTLworld address. I recently had my Spotify account hacked to the point they changed the password on the account...
Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Hello. I have had several virginmedia and ntlworld email accounts severely compromised in the last week. It started with receiving an email stating that that account had been hacked and asking for a ransom in bitcoin. Over the next few days this ...
Hi there, having issues registering or resetting my virgin media account password. Is there a known issue?
Hi. I've noticed recently that SPAM/phishing emails from senders I've 'blocklisted' on VM Mail are getting through. Although they're still being identified as SPAM and filtered out, when I try to add the sender to the blocklist, I'm notified that t...
Got a call from VM security, insistent that my wifi was being used by others - what lights are on the router? (the light on the front) Haven't I noticed the broadband speed keeps dropping? (No) so I should go onto google play and install the Team vi...
