Security matters
For internet security tips and help staying safer online
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Latest Phishing News 23/04/2024

Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 80 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 22/04/2024

Latest Phishing News 22/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 111 Views
  • 0 replies
  • 0 kudos

Child websafe not working

Hello, for the second time within 2 months my websafe is not blocking adult content even though they are turned on. There is NO vpn, I have checked the link that virgin sends on here to check what AS name the router is on and it is virgin media. I ha...

Another Scam

Seem to be for security product but no way to actually pay it if you did not have a clue wanted to do so as no active links in the mail. 

Screenshot 2024-01-03 120447.png
jhuk by Trouble shooter
  • 405 Views
  • 3 replies
  • 1 kudos

Account locked for the 9th time since last year

Why are you constantly locking my account There is nothing suspicious on my iPad I'm totally fed up with you arbitrarily doing this I've complained to virgin media, not happy with the reply so have now complained about you to the ombudsman.

liz30538 by Superfast
  • 417 Views
  • 4 replies
  • 0 kudos

Latest Phishing News 05/01/2024

Latest Phishing News 05/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 329 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 04/01/2024

Latest Phishing News 04/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 Y...

Int-Sec by Moderator
  • 304 Views
  • 0 replies
  • 0 kudos

sales rep for my area

hi wondering if i can get soem help. i did have a sales rep in my area that sold me my virgin broadband. i just want to verify if he is still operating in my area and if not who is operating in my area and how i can contact - Area 24

Can't turn off parental controls

Hi Reece, I have the same issue with my service. Could I get some help with it, please? Thanks     [MOD EDIT: Post split to create own thread]

GB141 by Joining in
  • 343 Views
  • 2 replies
  • 0 kudos

Latest Phishing News 03/01/2024

Latest Phishing News 03/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 305 Views
  • 0 replies
  • 0 kudos

Adult Content Access

I’m unable to access adults sites even though child safe is turned off. This happens on all devices connected to my router. Any ideas?

jkc1607 by Joining in
  • 369 Views
  • 2 replies
  • 0 kudos