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Latest Phishing News 27/03/2024

Latest Phishing News 27/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 I...

Int-Sec by Moderator
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Latest Phishing News 26/03/2024

Latest Phishing News 26/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1  ...

Int-Sec by Moderator
  • 124 Views
  • 0 replies
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Latest Phishing News 25/03/2024

Latest Phishing News 25/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1  ...

Int-Sec by Moderator
  • 133 Views
  • 0 replies
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Is this fake?

I have received a few emails from thanks@virginmobile.com stating in conjunction with John Lewis I can get a free tuppaware set.  Is this a legitimate email?

Was this a Phish ??

Got a call lunchtime, claiming to be from BT: 0193  257 1002A well-spoken lady, in *loud* call-centre, sorta-Asian accent that took a while for my old ears to untangle...Apparently, my BT broadband was 'slow'.I replied I was with Virgin, was told BT ...

Nik_52 by Dialled in
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Resolved! Verify a Field Sales Rep

Morning, I had a field sales rep at the door yesterday so considering signing up to Virgin Media but want to check the credentials of the salesperson first. They are coming back this morning. Are you able to help please?Thanks M

Vandalism to exposed external wiring

A vandal has removed my outside external cable entry cover and attempted to cut my cables (succeeding on the now redundant phone line and only halfway through the bigger broadband cable).Everything appears to work still but I need to protect the cabl...

Can’t reset my password

I’ve been sent the email to reset my password and I’m trying to do this but no matter what I put in after about 7 characters it comes up invalid and will not let me progress any further. I have seen other posts where they have been PM’d directly to g...

dacollie by Settling in
  • 415 Views
  • 6 replies
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Child safe not working

Hi, this feature isn't working even though it is enabled. I have children in the house so need this feature to be in place.I see this has been flagged by others on here -please can you resolve this issue. 

Z99 by Joining in
  • 180 Views
  • 2 replies
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Latest Phishing News 23/02/2024

Latest Phishing News 23/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 247 Views
  • 0 replies
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Latest Phishing News 21/02/2024

Latest Phishing News 21/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 D...

Int-Sec by Moderator
  • 414 Views
  • 3 replies
  • 0 kudos

Sales Team

Multiple calls from +44 800 052 1251 which is a verified virgin media number. Spoke to complaints service over the phone after sending an email. They said I would not receive anymore calls after the system updates my preferences. I already had my mar...

Oll15 by Joining in
  • 197 Views
  • 1 replies
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