Recently I've had some calls from an unknown number to my landline. They say they're Virgin. mostly they say they have picked a problem with my router, but today they said I've got malicious software on my computer. (I can't remember the exact words, but something along those lines.)
My 1st thought was do i have a router? I have a Superhub3. I thought that was called a modem. But my obvious worry...are these calls really Virgin? Or some kind of scam?
I'm really sorry to hear that you've been receiving these calls. And I'd like to confirm that I've looked at the account notes, and can see no evidence at all that any member of staff has been trying to contact you regarding any security issues with your broadband connection.
today i had a call from Virgin Media...just like above...saying there's a problem with my router. i know it's a scam, so i hung up. i called 1471, it was an anonymous number.
recently i've had several calls from "BT" or "your internet provider" saying there's a problem with my computer/internet. just like when they say they're Windows or Microsoft. i know they're all scams, but is there any way of stopping them? i also get silent calls. is there any way of stopping them?
i've heard some phone providers give their customers a free call blocker thingy for their landline. do Virgin?
I've just had a call from 0800 1836408 today. I have caller display and I make a habit of never picking up the phone if it is a number I don’t recognise. If it is someone genuinely trying to get in touch with me they always have the option of leaving me a message. If no message is left I am immediately suspicious that the call is a scam or someone trying to sell me something. I found this thread by typing the number into Google.