Menu
Reply
  • 3
  • 0
  • 0
Belltony
Joining in
180 Views
Message 1 of 5
Flag for a moderator

Why am I Charged for unkown telephone numbers

One strange numbers appear on my statement.
08444824120
Costing me 3.09
This number looked up on Internet shows
Fit club Napoli
Pueblanews.biz
Any idea why this has been billed or is this a security breach on virgin media billing system?
0 Kudos
Reply
  • 12.8K
  • 1.63K
  • 3.79K
Superuser
Superuser
174 Views
Message 2 of 5
Flag for a moderator

Re: Why am I Charged for unkown telephone numbers

@Belltony Is this a mobile or landline query?

______
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
0 Kudos
Reply
  • 3
  • 0
  • 0
Belltony
Joining in
137 Views
Message 3 of 5
Flag for a moderator

Re: Why am I Charged for unkown telephone numbers

The charge is on my fixed line phone .Not mobile!
0 Kudos
Reply
  • 3
  • 0
  • 0
Belltony
Joining in
136 Views
Message 4 of 5
Flag for a moderator

Re: Why am I Charged for unkown telephone numbers

Landline
0 Kudos
Reply
  • 4.04K
  • 202
  • 903
cybmole
Community elder
126 Views
Message 5 of 5
Flag for a moderator

Re: Why am I Charged for unkown telephone numbers

1. it is not an unknown number - you have identified it. as a chargeable 0844 ( i.e. UK) number

2. can you  see the date and time that it was called, in your billing details

3. then you have to check if anyone with access to your landline actually called it - if not then dispute it, but if someone called it by mis-dialling, or without your permission, or by using callback features , that's on you.

 in the meantime, you may want to block that number, if you have the handset option

0 Kudos
Reply