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Registered: ‎15-02-2017
Message 1 of 3 (118 Views)

Virus Safe blocking google results page

As of three days ago VirusSafe is blocking the results page on any Google query. 
This seems to be the only avenue for querying this matter with Virgin Media, so please can you help?

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Wise owl
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Registered: ‎09-09-2009
Message 2 of 3 (97 Views)

Re: Virus Safe blocking google results page


Adrian22 wrote:

As of three days ago VirusSafe is blocking the results page on any Google query. 
This seems to be the only avenue for querying this matter with Virgin Media, so please can you help?


Virgin Media provide Web Safe which has two filters, Virus Safe and Child Safe. Either or both can be switched on or off as you prefer: https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

The Virgin Media troubleshooting guide is here: https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...




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Superuser
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Registered: ‎22-06-2013
Message 3 of 3 (78 Views)

Re: Virus Safe blocking google results page


Adrian22 wrote:

As of three days ago VirusSafe is blocking the results page on any Google query. 
This seems to be the only avenue for querying this matter with Virgin Media, so please can you help?


I have it enabled and it isn't doing that for me. Plus there'd be a lot more complaints if was happening. You're probably hitting a lot of known bad pages. Can you provide us with examples of the queries you're making?

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Any opinions expressed by myself are my own and do not represent Virgin Media in any way.