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Registered: ‎22-09-2016
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Virgin Media Internet Security & SPAM

Has anyone else rec'd a letter from 'Virgin Media Internet Security' at Swansea saying they have evidence that 'you internet connection is sending a high number of SPAM emails?.

The letter then gives solutions BUT these include paid subscriptions either now or in 12 months.

Does anyone else distrust this, as I do?

(I ran the anti-virus software and there were no issues!)

 

KB

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Superuser
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Registered: ‎01-11-2009
Message 3 of 3 (202 Views)
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confirmed by James_W (Community Lead)
a week ago

Re: Virgin Media Internet Security & SPAM

Letters from Virgin Media's security team are genuine., and although they highlight the possibility of using F-Secure/Gadget rescue.  These are given as possible options with no compulsion to use either service.

While I have not had one about spam, I have had a letter highlighting an mDNS vulnerability in the past.  That letter was genuine, I actually contacted the company that provided Virgin Media with the information and confirmed the report.  I also took steps to close down the vulnerability as well.

Tim

 

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Superuser
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Registered: ‎22-06-2013
Message 2 of 3 (146 Views)

Re: Virgin Media Internet Security & SPAM

They're genuine, link: http://community.virginmedia.com/t5/Security-matters/Warning-Letters-from-Internet-Security-an-expla...

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Superuser
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Registered: ‎01-11-2009
Message 3 of 3 (203 Views)
Helpful Answer
confirmed by James_W (Community Lead)
a week ago

Re: Virgin Media Internet Security & SPAM

Letters from Virgin Media's security team are genuine., and although they highlight the possibility of using F-Secure/Gadget rescue.  These are given as possible options with no compulsion to use either service.

While I have not had one about spam, I have had a letter highlighting an mDNS vulnerability in the past.  That letter was genuine, I actually contacted the company that provided Virgin Media with the information and confirmed the report.  I also took steps to close down the vulnerability as well.

Tim

 

________________________________________


Only use Helpful answer if your problems been solved.