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EnterTheGMan
On our wavelength
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Suspicious email

I've received an email with word document about a contact.  It doesn't say what it's about and the document is encrypted and I don't want to open it.  But the email contains my full name and address with is of some concern as it could be used fraudulently.  Is there anyone at virgin I can inform of this and what is my best action?

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Superuser
Superuser
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Re: Suspicious email

Highly likely to be a malicious email; do not open the attachment. Read the following article, The scam that knows your name and home address – here’s what to do, which addresses the questions raised in your post.

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