I've finally got to the bottom of a letter I was sent from the Internet Security Team, which said I had been identified as sending a high number of spam emails.
I run my own email server, and it has distribution lists, one of those lists was used by a member of the list to send the spam. I've disabled the list, it was defunct anyway, so issue solved. I'll send the gentleman an email telling him he probably has a virus.
Identifying the issue took all of 2 minutes once I had the necessary information, time the spam was sent.
Getting this information took 2 hours on the phone, with very patient call center staff. I eventually ended up with a gentleman who told me the details of what caused the letter to be sent.
Anyway, if anybody from the 'Internet Security' in Cardiff reads this, could you please include the information that triggers the snail mail, 1097 emails sent at 05:52 on dd/mm it would save a lot on anguish (is one of my computers infected ....).
Surprisingly yours seems genuine as other letters have been factually incorrect
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Received one of these very concerning letters yesterday. Stating "Your financial transactions and personal details could be at risk." And saying my Virgin Media internet connection had been sending a high number of spam emails??? Supposedly from Virgin Email, I don't know if it's a spam email or not? Who do I contact? Please help.