Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 5C4FB0A1.
Click your browser's Back button to continue."
I'm guessing the whole thing is just a ploy to get people to sign up for F-Secure Safe and get money out of them, otherwise they'd send out proper instructions and make sure it all worked rather than making things really difficult - which is what seems to be happening. I'm done trying