We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Your Virgin Media services are scheduled for disconnection on 27 February 2017. We were unable to process direct debit payment for your latest bill. Please refer to the "Your Payment Details" section for confirmation of payment and more can be found at [Link Removed]
Please don't cancel your Direct Debit - If you do, you might end up with extra charges on your account. To set up or change your Direct Debit details, just register or sign into your My Virgin Media account here.
Save by swapping to eBilling - Having a paper bill costs you extra, so if you haven't swapped to eBilling yet, why not try it out? It means you can view, manage and print your bills online for free. Register here - it won't take a minute.
Look out for your welcome email and pack - More details about your order, including your contract and services, are winging their way to you. It's worth taking a bit of time to read through everything. If you need to get in touch at all, just click here to find out how, or get a helping hand at [Link Removed]