We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Dear <Email Address>,
An error occured when we tried to process the payment for your latest Virgin Media bill. The payment gateway detected invalid billing details associated with your account. Your bill cannot be processed at this time, your service is pending disconnection on:
21 January, 2017
To avoid the scheduled disconnection of service we recommend that you update your billing details associated with your account now by following the link belowr: