We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Dear <email address>
We were unable to process the payment for your latest bill. Our payment processor detected invalid billing details associated with your Virgin Media account. Your service is scheduled for disconnection on:
18 February, 2017
To avoid any inconvenience by interruption of service, please update your billing details today by following the link below:
The Virgin Media team
We were unable to process direct debit payment for your latest bill. Your account is scheduled for disconnection on 20 February 2017.
Please refer to the "Your Payment Details" section for confirmation of payment and more can be found at my.virginmedia.com/faultsservice-status/my-bills/
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