I just tried the site and it works for me so Virgin isn't blocking it, the most likely scenario is that they have blacklisted your IP, try switching to modem mode (this changes your IP) and see if you can log in
Thanks for checking, that's really useful to know.
I've already got the VM Hub 3.0 in modem mode and connected to an ASUS router, I'll try a direct connection to the Hub in modem mode too.
Where do you think my IP could be blacklisted? How could I check for that?
The error I get in Chrome / IE is SSL Protocol Error, I'm starting to think perhaps my Anti-virus perhaps could be blocking it...I'll try disabling those and try again.
The reason I thought the IVPN service could be blocked entirely is because the VPN connection software didn't work (in addition to the website), I've since resolved that by an uninstall/reinstall and it works. I've also got a problem connecting to the same VPN service via OpenVPN connection on my phones Wifi (which connects perfectly on 4g), an uninstall / reinstall didn't work for that.
I'll try a few things tonight and focus on the website access with disabling anti-virus / anti-malware and see where I get to.
If you're in modem mode try changing to router mode, if it works then IVPN are probably blacklisting your IP, if it doesn't work you issue is elsewhere, or try logging in on your Mobile whilst connected to your WiFi, if it doesn't work it's almost certain they are blacklisting your IP
From what is described it sounds like Web Safe is still active; to confirm this use nslookup. To correct the issue either use an alternative DNS, or wait for Forum Team member or phone support to turn Web Safe off.