I signed a new contract for VIVID 200 Optical Fibre Broadband and was told i would get Web Safe parental controls and 12 months of F-Secure internet protection included. I had 2 month left on my mcaffe so I used this up first, then downloaded F-secure but when I downloaded this it says I can only have a trial then asks for the key code to subscribe for 12 months or card details?
I am sorry you are having problems activating F-Secure. As Keith said it needs to be downloaded and activated via My Virgin Media. From here it is still looking like you have not managed to do it. Please totally uninstall it from windows and then try to install from My Virgin Media again.
i had f secure around 4 years ago, but when i signed up for a higher broadband he said i would still get this for free it would not make a difference that i had it previously, but the above is all i get when i go to it.