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Notacustomer1
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Customers privacy!!

Why do I keep receiving emails with a customers personal information when I'm not even a customer of virgin.
I've tried contacting virgin by email and phone to sort this out but they don't seem interested in sorting it out.
I'm sure the customer who's information i keep getting would not be best pleased to find out his personal details to a random stranger.
Sorry to have posted this on here but I can't seem to think of another way to sort it out!!!
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Superuser
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Re: Customers privacy!!

Contact the Information Commissionaire's Office (ICO) to report this issue here.


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Superuser
Superuser
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Re: Customers privacy!!

Contact the Information Commissionaire's Office (ICO) to report this issue here.

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Forum Team
Forum Team
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Re: Customers privacy!!

Hi Notacustomer1,

I am really really sorry if you've not received the requested help for this. I am glad that you've contacted us on here though and I promise that I'll do all I can to help. 

First thing I'd like to do is to get some information relating to the email address. But please don't post this publicly, instead reply to my PM (purple envelope icon, top right of page) and I'll delve into this ASAP.

Thankyou Smiley Happy


Jen
Forum Team