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natalierose
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when will the cable in my street be operational?

hi, we had virgin installing cable about a month or more ago but is still not operational, post code is G53 6QE, is there any time scales when i would be able to get broadband? 

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Forum Team
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Re: when will the cable in my street be operational?

Hi natalierose, 

 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy 

 

Checking that postcode there still seems to be a lot of work left to do before we're able to start selling services on your street. In terms of timescales, these will vary depending on how work progresses. 

 

Once cabling on the street is done, we then need to connect all this up in a cabinet and then there is a lot of work in to making that go live. There will also be needed to make things live on our systems and finally testing to ensure everything is running smoothly. 

 

Register your interest here: Cable My Street This will ensure you are contacted as soon as we're able to take orders Smiley Happy

 

Thanks,

Kath_F
Forum Team

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