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pcrew1337
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virgin media super hub 1 keeps rebooting

virgin media super hub 1 keeps rebooting had some one out about 2 mouths ago did something wire was ok for bit but past 4 days keeps rebooting 4-5 times day some said may need new hub any one can help

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Superuser
Superuser
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Re: virgin media super hub 1 keeps rebooting

hiya @pcrew1337 would need to run some checks on the connection if you could goto http://192.168.0.1 clicking router status top right [no need to login] and copy/paste the downstream, upstream, network log don't worry about the formatting we can easily read it, or contacting support via 151 / 0345 454 1111 since it will be around 5+ days for the forum admin to run checks
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Forum Team
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Re: virgin media super hub 1 keeps rebooting

Hello pcrew1337,

Thanks for joining the community, great to see new members Smiley Very Happy

Sorry to hear about your Superhub, I've taken a look and your power and SNR levels are great so I think this issue is with your equipment. If you drop me a PM confirming your address, I will order a replacement for you.

Thanks again,

Take care.

Heather_J

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