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oldmanonabike
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upgrade to hub 3.0

Why do I get letters from VM asking me to upgrade for free, but when I follow instructions I can't find a free way of doing it. Am I stupid?

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Superuser
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Re: upgrade to hub 3.0

Did you use this page, link: https://keepup.virginmedia.com/hubupgrade ?

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Superuser
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Re: upgrade to hub 3.0

Did you use this page, link: https://keepup.virginmedia.com/hubupgrade ?

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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oldmanonabike
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Re: upgrade to hub 3.0

Thanks for that, I wonder why I couldn't access that from my account, particularly as they have been on at me since Christmas to upgrade. Every time I tried I finished up being pressured to buy increased packages. So far everything seems OK all I need is for the rest to work out. Thanks again for your help.

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