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Charlotted
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no broadband after installation

We had broadband installed Wednesday. It is now late Thursday night and we still have no internet connection, hence no tv.

I was told to wait for two green lights to go off and they are still there. Does anyone have any idea how long this takes?

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Forum Team
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Re: no broadband after installation

Hi Charlotted,

 

Welcome to the community and thanks for posting.

 

Sorry to read there is no internet access after the installation of the broadband services.

 

I would like to check your account for any faults, however I was unable to locate your account. If you can send me a Private Message confirming your name and address, I can look further into this for you.

 

Hope to hear from you soon

Sam


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