I have received a flyer saying we are now served by the VM network, and the online portal says we can have all the Gigabits. I live at the bottom of a driveway shared with one other house. Before placing an order, I’d like to make sure we can get con...
Hello,I've recently bought my house and there is a Virgin Media box and cable which runs through my front garden, over the top of my house, down the back of the property and into my living room. I don't intend to become a Virgin Media customer and wo...
Good AfternoonNoticed this today, this Is the result of the technician drilling through the wall, who in there right mind uses glue on brickwork. I hope Virgin will rectify this. Water can actually seep in to the brickwork and possibly run into my pr...
I couldn't find the wall socket in the flat. There is only the attached socket can i use it? And when I check in the website. It said that the virgin media is available. Note that there is no furniture in the flat so It not hidden behind them.
i recently ordered a quickstart kit but have heard nothing of yodels delivery and have no account set up to track, i need help please asap as ive already wasted many days without it and cant move into new home until set up thank you
I've always had Internet that has come on the BT network through the phone port but got a good deal with virgin. The guy who lived at my house before had virgin as he mentioned it when I moved in. I signed up a couple weeks ago and realised I don't k...
im on whatsapp for 2 hours presently, waiting on home movers to reply as this is ans been one big mess for 6 days! cancelled as moving home, had no contract, paid up to May, only to see been billed after ive moved , now ive waited 6 days for quicksta...
Help, all of a sudden, some websites are blocked by Virgin Media, despite having both childsafe and virussafe off under online security.I tried turning on and off childsafe but it doesn't turn on or off, it stays off with the following error 'Sorry t...
Hello, how in this world I can cancel my order [REMOVED] Please don't ask me to phone all your numbers with waiting times of 30mins + and advisors asking me for account details and my last bill amount as its a new installation but they don't care! I ...
Hello The Gig1 volt contract is expired, I contacted c.s via chat & someone named “Sandeep” joined; who offered me Gig 1 for £62/month.however Virgin website has Gig1 Volt for 45. I explained to him I am existing volt customer why he is offering 62?!...
