Menu
Reply
  • 40
  • 0
  • 3
maggiedyer
On our wavelength
84 Views
Message 1 of 4
Flag for a moderator

i Pad

Can somebody please help me?  Although I am receiving my virgin.net emails on my iPad I can't send them.  What settings do I need?

0 Kudos
Reply
  • 9.42K
  • 314
  • 1.01K
Forum Team
Forum Team
41 Views
Message 2 of 4
Flag for a moderator

Re: i Pad

Hello maggiedyer

 

The settings may be found here Email Settings for all Virgin Media domains

 

Please bear in mind that sometimes the SMTP settings on Apple can be a little fiddly, we have an excellent post here that explains more Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

 

If you need any help please just ask we are a knowledgeable community...... most of the time Smiley Tongue

 

Thank you

 

Nicola

Virgin Media Forum Team
0 Kudos
Reply
  • 40
  • 0
  • 3
maggiedyer
On our wavelength
39 Views
Message 3 of 4
Flag for a moderator

Re: i Pad

Many thanks Nicola.  

I sorted it.  After a lot of contact with others on the forum it was clear that this had happened because I had recently changed my password as instructed by Virgin!

All good now, thank you.

Maggie

  • 9.42K
  • 314
  • 1.01K
Forum Team
Forum Team
33 Views
Message 4 of 4
Flag for a moderator

Re: i Pad

Hello Maggie

 

Pleased you got it going in the end. We do genuinely have your interests as well as our own at heart when we send the password change requests, nobody would like others to have access the their mailbox just as we do like our platform reputation to fall for sending spam.

Anyway they say all's well that ends well, if you need us again please just post.

 

Take care Smiley Happy 

Nicola

Virgin Media Forum Team