Hi, I got my quick start router today and i have the same issues, followed all the instructions, activated by phone, plugged everything in and the base light goes green and the arrows flash green then the base light turns white and the arrows and wifi symbol go green and have jus stayed green and my Internet won't connect.
Sorry to read you are having issues with the Quick Start installation.
I would like to check your connection for any issues, however I was unable to locate your account. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please. Once you have replied I can look into this further.