Since having a new router installed any time a new device needs to be connected to wifi , using the correct passwordit doesn't work. This never happened with the old router.I have had two 35 minute phone calls with VM one just to set up a kindle
Hi guys, how can I set up 5ghz? I’ve split the SSIDs by renaming both the 2.4 and 5ghz channels, changed password on both, turned off my Superhub 3.0 and for some reason it still does not show?Does not show on my iPhone or PS5? I’ve factory reset the...
I've had my Hub replaced by an engineer. Now my2 wifi pods won't connect to it whereas they were connected to the old Hub. I've switched them on and off and that didn't work. Then I attached one to the back of the hub by a cable and pressed the wp...
I didn't realise the O2 contract was separate at the time, and I've had it for a few months. I don't use it. I have the absolutely cheapest £6pm SIM. Can I just cancel the O2 SIM and keep the 1Gig Volt?
It's taken over 7 months to install broadband with no real installation in sight that I can trust. Has anyone else had this issue and is there anything I can do or someone I can speak to that can assure an installation date?Thanks so much
Hello there,I need the cable from my wall socket either replaced or shortened as we are moving things in the house around. Could someone please contact me so we can arrange an appointment? I understand that there will be a fee of around £25.Thanks ve...
Hi, the brown box outside of my house which keeps the wires hidden, last week it was stolen, how can I get it fixed or replaced?
HelloI have a Hub 3 with various things connected to it via wifi.I am trying to connect a couple of laptops to my Wifi at home, both have previously been connected to it.When I try to connect both are now asking for the password although they used to...
Any ideas? Never had this before. I mean I've had "internet not connected" on my devices previously but this is when the router is reconnecting or flashing etc.It's currently a solid yellowish light. Gone in to the router settings on a browser and ev...
Hello there, I have ordered a new broadband connection to my new house on 27th October and selected 4th November for my router delivery date.I havent received anything, nor any emails from you as my package have been dispatched neither from the deliv...
