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Forum Posts

Installation - issues self install

I ordered virgin media broadband and while setting up i could not install it.Upon researching,i have found out that it is not compatible with open reach..What should i do now?I am confused.     [MOD EDIT: Subject title changed for clarity]

Alina66 by Joining in
  • 164 Views
  • 1 replies
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Resolved! Hub to office pbx wiring

The current system we have in the office is 2x analogue telephone lines (2x 2wire) which connect to a panasonic 206 telephone switching system which distributes phone's to various offices. The VM hub presents two telephone outputs with 2 adapters han...

Chris_k1 by Joining in
  • 804 Views
  • 7 replies
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Resolved! Replacement HUB 3

I have just received replacemnent HUB 3 and had it upp and running no problem good speed, except:There is a steady yellow light rather than a white.It rattles as although there is something loose inside it.But most importantly whilst the given WIFI p...

killjoy by Tuning in
  • 191 Views
  • 2 replies
  • 0 kudos

Still have received delivery

Hello.On the 12th of January this year I order your M250 (I believe is the name) online through your website.After a few days a member of your team called to say that there was already a virgin media package registered to the address I had input. I e...

PeterJoe by Joining in
  • 106 Views
  • 1 replies
  • 0 kudos

Resolved! Exterior wall box damaged

My old or even vintage Telewest brown exterior  box cover is disintegrating and needs to be replaced .  I have patched it up with some gaffer tape for the time being but it needs to be replaced.  Would it be possible to arrange for an engineer to cal...

Jay9 by Tuning in
  • 269 Views
  • 3 replies
  • 0 kudos

Total Blackout in WD232LY and WD232LZ

The whole of our road, the above 2 post codes, has a total blackout of Broadband, Cable TV and Telephone Landline.Many of us have independently reported the failure.  Each one of us has been told that we’re the only ones experiencing a problem and th...