Hi,I need to book an engineer to1. Move broadband connection to a loft room (which already has a working Virgin TV cable going to it)2. Fix downstairs TV cable which isn't working at all.How do I do this? I tried calling 150 and got redirected to the...
Hi all, so when I put my address in the postcode checker, my address comes up as "unavailable in the area". However EVERY SINGLE one of my neighbours has access to gig1. The address is located on the main road, so I don't really see why I'm unable to...
Hi i noticed a while back when i had a couple of relatives visiting me that when my router exceeds 11 connections across 2.4ghz and 5ghz the Wi-Fi just dies like it reboots itself, that goes on endlessly until you turn off Wi-Fi on one of the devices...
I'm looking to get Virgin Media broadband but the website and sales person on the phone insist it is not available at my flat, however the flat directly opposite to mine on the same floor has it, so it's clearly already in the building. Is anyone abl...
I’m a VM customer of many years and am looking into swapping my parents over from their extortionate Sky package with terrible internet speed to VM. They live in a detached house with a block paved drive between house and pavement. VM is available on...
Hello,I placed an order online for a Fiber Broadband on 22/2/2024 and selected 1/3/2024 for the engineer install date. I only received my pre-contract documents and order summary (saying "We’ll send confirmation of your technician installation date s...
Hello,Could someone please contact me regarding moving our virgin media socket? Thank you,James.
I am a new customer to Virgin Media and my experience has been terrible. I would move elsewhere but it seems the broadband industry is in a shocking state. The installation of fibre at our house does require some additional work beyond the standard i...
recently had Virgin installed and the outside cable box cover won’t close properly. Co cable currently exposed. Is this something that can be sorted out. Also need a new remote control as dog took advantage son letting his guard down
Hello, I haven't got WhatsApp so I'll try this forum.I am currently in the process of getting a dropped kerb installed for a driveway. I believe I have a Virgin Media manhole on the pavement where the dropped kerb is to be installed. The manhole cove...
