Re: Exterior wall box covers
Hi,Unfortunately i've also found recently that the cover been lost/damaged on the box that is connected to my home due to bad weather. Could someone please organise this to get sorted for me please? thanks
Forum Posts
Move Virgin Cable Entry Point
Hi,I need my Virgin cable entry point moved to a more appropriate location. I understand there's a £25 charge for this which I'm happy with, so could a Virgin representative contact me to arrange a date for an engineer visit?Many thanks,Jonathan
Self install box never arrived
I ordered the self install box to arrive for the day i moved which was yesterday march 11th, however waited the whole day and didn't receive anything. I also haven't received any emails or tracking to let me know when it will be coming. Has anyone ha...
Do I really need an engineer to visit?
Hi, I moved into my new property on the 6th, the previous owner had gigabit broadband installed and so I thought I would go for the same.I ordered online the same day, contract cost £39 for 18 months and router to be delivered on 9th - fantastic!Then...
How easy to install.
Evening,Currently with SKY FTTP which will end in June.How easy would it be to install Virgin here based on the picture. I have never had virgin but my neighbour (driveway on right of wall) had it installed with the virgin pavement plate actually at...
Removal of virgin media cable and box
I have the same problem. A lot of unsightly cables and box on the exterior of my property. Can anyone advise how I can get Virgin Media to come and remove this? The call centre was not helpful at all.
Errors And Strange Speeds
We have a wired network connection. It used to connect to the router at 1Gbps. Now its down to 100Mbps and has been for a few days. I have also noticed some websites taking a while to load or not at all.Just wondered if there is an issue with errors ...
Resolved! Availability - neighbours have it, why can’t I?
I tried asking about this 6 months ago, but got nowhere. Thought I’d try again. All my neighbours have access to Virgin broadband. Next door’s Virgin cable even runs on my property. But I can’t persuade Virgin to talk to me about installation for my ...
Resolved! Early termination charge
Looking to join virgin media tv and fibre but still have 4 months left on plusnet contract, do virgin pay off old providers early termination charge? I know lots of other providers do.
Cover has come off VM box
When I was in my front garden today, I noticed the brown cover has come off the virgin media box, it has come off and its not lying around the garden. Can someone advise thanks.
