Re: No virgin media wall socket
Hi there,I also have received a quick start pack but do not have a compatible wall socket. Please could an engineer be arranged to install one?Thanks,Laura
Forum Posts
Resolved! How do I arrange a spotter to bring fibre to my street?
How do I arrange a spotter to bring fibre to my street?Looking for SP11 6PU, there is access in the next estate and SP11 6LU but not ours.
Resolved! Need technician visit for new fibre phone
I need a VM visit to set up the new fibre phone. There is a telephone cable socket next to the VM box so need this modifying to enable the new connection to the Hub.
Resolved! Help getting Virgin.
Hello,I have phone Virgin and emailed multiple times but have never recieved a reply which is disappointing. My issue is that my area has virgin media fibre optic but my house does not. The houses across from me have it but my side does not. Please...
Resolved! Re: Cost of moving cable entry point?
My issue is that I've moved my hub from my kitchen into my living room and only need to shorten my cable. Would this still be £99?
Resolved! Need to make a complaint about property damage after cable laying (non customer)
Hi,I hope someone can help!Unfortunately the grid used by Virgin Media to lay cables is located on my front garden. Pre-cable laying this was flush to the ground, after the cable laying, this now appears to be raised by an inch or so and has not be r...
Resolved! Dangerous cables running across property
I am a Virgin customer, as is my neighbour, and their cables run right across the front of my property at the base of my front door step. At one point these had been concreted over but over time, the concrete has cracked and gone so the cables are to...
Virgin Media Coaxial Cable Docsis Vs Full Fibre FTTP Broadbands
Hi,Yes when it comes to Online Gaming, ping in ms low latency.Download speeds don't matter nowadays with all the streaming going on, upload speeds do matter if your on social media a lot or a youtuber uploading a lot of content to YouTube for example...
Can’t plug into virgin media box
I just got a Virgin Hub 3 and got to the point where I need to plug it into the wall. My wall box doesn’t look like the ones I’ve seen in this website and has no lead for me to plug into. can this be used for a Virgin hub? Do I need to open it? Get a...
Resolved! How do I get a Hub 5
As per the subject, I am a 1Gbps customer and would dearly like a Hub 5 (to use in modem mode) to maximise my Virgin internet experience.Thanks
