I cancelled virgin media 2 days ago as their pricing was ridiculous (wanted to charge me 103 pounds for what I currently pay 60, 3 years ago I was paying 50). On the cancellation call they offered me jt for 61.50 which I still refused and gave me 30 ...
Hi. I am due to connect to virgin tomorrow. Apart from the contract a few weeks ago I have received nothing. No email no yodel text. Pre reg say it’s being prepared but with 24 hrs now I am concerned
Hi, I keep trying to have broadband connected by Virgin Media. We only have 2 addresses on this street, number 1 and 2, [MOD EDIT: Personal details]. The Virgin system only recognises number 2. I've phoned in a few times and logged the issue with pro...
Admin, I am a volt customer and my parents want to have virgin media as their tv /broadband provider. I have checked the postcode and virgin media is available at their address. The issue is they are in the process of building a property at this addr...
Hi, our wifi will connect to everyone’s devices, however there is no internet connection. So whilst it shows up, we cannot actually use it or do anything. We cannot find out whether there’s an issue in our location or not, because we don’t know who t...
I logged into my router last night and it asked me to reset my password which i did, but it was late so did not write it down and now i cant remember it. I have rest my hub (Hub 5) but this has not helped as the original password still does not work...
I have a red light on my hub. I can't get to speak to anyone, please help?
Moving Home With Virgin Broadband..... It should be simple. Disconnect services at my previous address, connect at the new house. No, Virgin Media have to make a complete hash of it. Firstly the disgusting £30 installation fee, for me to carry out th...
You recently dug a channel down the length of our street on the pavement in anticipation of adding cables for virgin fibre. The end of the channel finishes at our front garden and every time it rains the channel is acting as a drain for the rain ...
Why have I an installation booked for the 17 July? I can’t get Virgin Media in my new place! Ref: 13923627
