Hello! So I see many people come here asking for their brown box to be moved, which I suppose I will be joining in on soon (especially if it's just a £25 non fault charge). However, is it possible to extend the coax around the front and down the side...
Hello all,We are having new windows put into the house and we need to have the cable entry point moved to a different point in the wall. How can i get this done and how much will it cost?Thank youAlastair
Can anybody inform me what to attach the other end of the white broadband cable to? I'm assuming that I can't attach it to anything shown here and that I'll need to have a Virgin box installed, but I thought I'd ask on here before booking an enginee...
Hi my omni box lid is missing leaving the cable open to the element any help please [MOD EDIT: Subject title changed for clarity]
I just moved to a new house. Virgin media said I was eligible for self setup so I ordered the self setup QuickStart box. After receiving the hub I realised that I didn’t have a virgin media socket like in the instructions. Instead I have this Wolsey ...
Cables exiting Flat 19/10 Elgin Terrace, Edinburgh, EH7 5NW, are loose and need securely fixed to the wall. They are hanging over the bedroom window of the flat below and lashing and banging on the window whenever the wind blows regularly causing dis...
Good afternoon team I hope everyone is doing well,I have been noticing for a while that I get packet loss when playing some games randomly. This happened regardless of if I used Ethernet, powerful Wi-Fi 6 Mesh Systems (which I used exclusively as a W...
Today we had an engineer appointment for VM to come and connect up our services at our new build property. Once the engineer turned up he quickly advised that the white coaxial cable installed by the house builders had been cut too short for them t...
Hi,So incredibly frustrated at VM right now;Moved house in September; and took out a contract with Virgin Media.On the first attempt (november); a VM engineer turned up and said he couldn't install as the outside works hadn't been completed.Since the...
HiI have called over the last week or so to try and sort my broadband. I have a new build house that has a virgin box outside and it is definitely serviceable. Nowhere does it say my address on the website or over the phone. I’ve spoken to 4 differen...
