I'm Trying to get my cable moved as the engineers fed it through a hedge at the time a few years ago when they installed it. I've asked about moving the cable and doing it properly and get no reply. Any one else had a similar issue with installati...
Hi newbie here, can someone tell me do installers dig up brick driveways to install cable? Also there is an old eurobell cable connection at house, does anyone know if they would have used trunking to install cable or would it just have been placed i...
Hi,I have recently placed an order for Virgin Media fibre broadband, but have not received any email / SMS message confirming my order. If the status of my order could be checked then that would be great.
We are having issues with Virgin Wayleave team for the installation of services to our neighbourThe neighbour has access rights across a strip our land to facilitate off street parking and it marked as such on the Land Registry plan.Initially Virgin ...
I've just received my quick start self install box for broadband, I have an external virgin box but not an internal virgin box just a normal TV aerial, how do I install? The cable does not fit?
The situation is complicated, so I'll try to make it clear.I'm moving house in August so I called ahead to book a broadband installation in my new home on the 5th of August. But today I got an email that the installation was delayed until 26th Septem...
Hi. I've signed up for a new contact and it supposed to be activated by 24/07/23. Received a Pre-Contract document etc... Approved it and the package supposed to be activated by 24/07.I've been trying to call them support team 3 times and waited on t...
I’ve just received my virgin hub but it doesn’t connect to the BT wall socket - It appears if you don’t have tv or mobile its pretty impossible to get in touch with anyone at Virgin media to have an engineer come to resolve this!!It’s so frustrating ...
Hi All,I received my quick setup kit today early in the morning, and the services are still not up. The hub has a solid red light on. I have restarted thr hub multiple times through out the day. Any one knows how long do we have to wait for the servi...
I will have about 9 months left in the cont, and seems they don’t have it at the new address, Would I be able to cancel the contract without penalties?
