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Forum Posts

Password Query

I’ve had a security alert regarding some data leaks regarding passwords. One at risk is apparently my VM one. Some time ago, didn’t VM change something that meant if you changed your login password it also affected your email password or something li...

Sibbo by Dialled in
  • 175 Views
  • 3 replies
  • 0 kudos

Still no service

I have been tearing my hair out due to having 4 no shows and installation date cancellations. Took out contract mid January. no customer service. Was told lie after lie about installation problems. Difficult job all installs are different and things ...

Green333 by Joining in
  • 118 Views
  • 1 replies
  • 0 kudos

Hi Joe,I have a similar issue and wondered if you could help, I’ve attached a photo and would appreciate a DM to discuss, apologies in advance for hijacking James thread.KRLars 

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LarsCook by Joining in
  • 85 Views
  • 1 replies
  • 0 kudos

User already logged in (when not) on hub

Recently, when I want to configure my hub 3.0 for port forwarding etc, I get this when I try to log in. No one is logged in, I even made sure to log out of my last session, but it still does this:"Please Note!Someone else is currently logged into the...

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wiry by On our wavelength
  • 108808 Views
  • 196 replies
  • 8 kudos

Recontract and Cancel

Just tried this and it still works. They tried increasing my 1Gig only internet to £49.60 which is a rip off. They didn't offer a new deal and have been with them for 8 years.So I made sure to create a new contract, not just a downgrade. Called up a ...

nikolas2 by Joining in
  • 112 Views
  • 1 replies
  • 0 kudos

Hub5 power issue

Hello chaps (this'll be one for the VM staff) I'd (called) this issue in some time ago, but as it's intermittent.. I'm only taking the time to raise it again on here now - Plus, the call centre had no idea what I was trying to convey the first time a...