Hi there - I posted a few months ago about a cancelled installation as further work was needing done in the street - specifically 33metres of duct was needing laid. I was surprised to see kier operating on behalf of VM appearing a couple of weeks ago...
Hello everyone,I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. Well I can't seem to find anything like that and the closest thing I can find is a Telewest broadband box at the ...
I have just joined vm few days ago, Ive been given delivery date of quickstart equipment for next week. Is there any chance I can reschedule for an earliest possible date as I'm without wifi and phone. I did mention the start date when applying for v...
I have had yet another extremely frustrating conversation with Virgin chat about my contract. I am unclear if my cancellation went through correctly. The agent told me that I can only cancel exactly 30 days from the end of my contract. I posted a lin...
This company is terrible, I've only just joined and I already want to leave.I've ordered the TV box and it has came without a power cable. It's impossible to order one online and its also impossible to talk to a human on the phoen to explain. What am...
Hi, Been in my house for a couple of years and have had sky all that time. I had Virgin in my previous address and would much prefer to return to Virgin.My address has always come back with the form to fill in and someone will get back in touch with ...
Hi Jon, I have the same issue living in a mews development. Plead help.
maintenance work today in the area and now the internet and tv doesnt work . It was fine until they messed with it. they have said no issues in my area now when clearly they created one with mine. Ive done the usual unplug and check connections. Is t...
Hi I need the outside cable moved as I am landscaping my garden . I have seen other posts that virgin will do this for 25 pounds. I have tried to contact virgin by phone and live chat but can't get to speak to anybody about it . Anybody know how ...
Hello i just want to know what the hell is going on, i too moved to a new address in Harold wood, and we had to get a virgin media account and broadband, but with us we were put through the insulting process of WhatsApp and guess what we have no acco...
