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Forum Posts

Self install box never arrived

I ordered the self install box to arrive for the day i moved which was yesterday march 11th, however waited the whole day and didn't receive anything. I also haven't received any emails or tracking to let me know when it will be coming. Has anyone ha...

rayyant by Joining in
  • 64 Views
  • 1 replies
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Do I really need an engineer to visit?

Hi, I moved into my new property on the 6th, the previous owner had gigabit broadband installed and so I thought I would go for the same.I ordered online the same day, contract cost £39 for 18 months and router to be delivered on 9th - fantastic!Then...

Colm73 by Joining in
  • 144 Views
  • 2 replies
  • 0 kudos

How easy to install.

Evening,Currently with SKY FTTP which will end in June.How easy would it be to install Virgin here based on the picture.  I have never had virgin but my neighbour (driveway on right of wall) had it installed with the virgin pavement plate actually at...

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Errors And Strange Speeds

We have a wired network connection. It used to connect to the router at 1Gbps. Now its down to 100Mbps and has been for a few days. I have also noticed some websites taking a while to load or not at all.Just wondered if there is an issue with errors ...

daveeeh by On our wavelength
  • 1189 Views
  • 26 replies
  • 0 kudos

Broadband to house on private driveway

I live on a private driveway which has three houses on and none of the occupants have an issue with the drive being dug up. The details of all occupants were provided to Virgin Media at their request. I did not hear back from VM so contacted them and...

JuttyD by Joining in
  • 106 Views
  • 1 replies
  • 0 kudos