Looking to downgrade my package and move to VM stream. Currently have maxit and sky sports (not HD) with 250mb, paying £64Think the best bet is to try and cancel and say I just want broadband and see what they offer.What have people got recently on b...
Hi all I have just received my kit today and have tried all available sockets that the cable would fit in. No internet, unfortunately. I wanted to check with people on here before trying to get an engineer in, just In case I've missed something.My f...
Hello, Is there any way to book an appointment for rerouting my outside cable? I've tried calling and keep getting dead ends. The customer service is truly terrible for getting assistance rapidly.Thanks
I am still waiting for my delivery date
Hi, I am wondering what's the best way to get broadband inside a Caravan on the drive. The house has Vodafone broadband and doesn't reach the Caravan. I want either M125 or M250 Fibre broadband but would need a virgin media socket put in, would an en...
Hi, we’ve had virgin media installing in our area for the past couple of months. I went to speak to one of the workers to see when it goes live & he said it’s all ready, just needs a Virgin Media engineer to hook it up to the house. I’ve been on the ...
I've just tried installing my new Hub 5, delivered today. All seemed to go well but I don't get any internet and instead after the "Requesting CM IP address" message I see "Access denied". Is there something I need to do to get broadband connected wi...
Cancelled then rang the number for outbound retention spoke to someone they offered £22 for 350meg or £37 for gig I desp wanted the hub 5 they offered only that with gigabit otherwise they would offer hub 3 which I heard is trash (am using superhub 2...
WhThe white plug that power the white box on the wall is playing up. If I take is out when I am cleaning and then put it back in again It now started making a clicking noise and the green light flashes. So I have to plug it in the other plug socket a...
Hi,I would like to have Gig1 Fibre installed to the premises, but we already have another Virgin media broadband connection to the house from my dad's account. I am a new Virgin media customer, would it be possible for me to get Gig1 Fibre installed ...
