Hi, I was onsite today at our property removed . The cable is a trip hazad sticking out of the ground. Can this please be attended asap as this is a sheltered property and vulnerable clients who live here. Lyndsey Louden Bridgewater Housing Assoc...
One hour listening to rubbish music just to be told no one to take you call please call back laterVirgin media are a joke
Hi,I haven’t received my QuickStart self install pack, it was meant to come on the 31st and have heard nothing bar the two starter emails
I had a virgin media installation for today, and the technician did not show up, even did not called.Is it common?
Hi I am not sure what to do, we are due to move into a new build in Radford Semele built by Bovis homes, the ducting is available and installed but there seems to be no box on the wall to our house, we are unable to order virgin media. Ours was one o...
I ordered Broadband on 30th and I've yet to receive a confirmation email, only the pre-contract documents. I'm just wondering how long it may be before my order is confirmed?
I have moved to a new house, previous owners had virgin media and the old brown box is still outside. Unfortunately the cover is damaged and I’d like the whole thing removed. Do VM do this? I myself am not a VM customer.
Hi there,I'm due to move house in a few weeks to a flat in the same town as where I am now. I went to browse broadband plans at my future address but get hit with the message "Whilst we're busy expanding our network, it looks like we're currently una...
Good evening,I have a couple of issues with my VM external broadband cable as it's first of all damaged (don't know what happened), and second it run in my neighbour property and I need to move it on my side of the fence. Could a VM engineer sort thi...
Hi, This has also been my experience. Every one of my direct neighbours has fibre access apart from my house. We are a terraced street in central London so this seem very strange that I wouldn't have it. Can you please arrange for an engineer to visi...
