I'm about ready to cry, please can anyone help?Quick start box arrived yesterday. Old provider turned off yesterday. Currently no broadband and 3 autistic people needing connection as we stream all our TV too.Blue flashing light. No hub recognised on...
Hi all...After years of waiting we recently got leaflets through the door saying virgin cable was coming to our street. Recently a neighbour told me that our end of the street wasn't going to get it after all because of tree roots (we have mature tre...
Have constant orange light on router and our baby monitor won’t connect, seems to be intermittent connection, any magic solutions please?
Hi, we are in need of a wayleave agreement with two neighbours.they require digging of the cables but we are having difficulty establishing where this will be. As in agreement with my neighbour they do not want to sign the wayleave without knowing th...
I don't understand why, log out, I don't want to extend the contract.
Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. But I have no Virgin Media Wall socket in my house. All the wall sockets I can see are for BT. Tried looking but can't see a way to book an engineer for th...
I have had my router changed from a 4 to 5 I think and the engineer took my old router with him, the system as not picked up on this and I am getting constantly asked to arrange a collection. I am at a loss of who to speak to as the system is designe...
I'm not sure if there's miscommunication or what, I was quite surprised that when I moved home for my remaining 6 months, I was given a new contract and worse it's paying 50, and don't forget the cancellation penalty. Is it some kind of way to lock i...
Hi all,seeking help with all those Post RS error:ChannelFrequency (Hz)Power (dBmV)SNR (dB)ModulationChannel ID13310000007.641QAM 25625213900000012.940QAM 2561314700000012.540QAM 256241550000001240QAM 2563516300000011.640QAM 2564617100000011.340QAM 25...
Hello, hoping for some advice or failing that.. an engineer visit.Received my quick start this week and I have just come to set it up. I thought the image (attached) was what I would plug It in to but seemingly not. Having tracked the cables from the...
