Hi my friend signed up for the 18 month £26.50 broadband deal. They only wanted b-band. Somehow Virgin are claiming they must take stream at an extra £15 a month and won’t allow her to stop. Surely this is rubbish. I went on chat and escalated to a m...
I have virgin media with the cable going under the grass of my front garden. I am due to have grass taken up and paved over. Would an engineer have to come out and disconnect/reconnect or would contractors dig around the cable? Thanks
Hi, I have just noticed that the Virgin media’s outside cable box has all its connectors (splitter and wire) exposed to the weather. The splitter does not go back inside the box, because the coaxial cable that feeds into my house is way too short. ...
I’ve had my Hub 4 for a couple of years now, my teen was hoovering and managed to suck up the power cable (the bit that goes from the Hub to the transformer) and shred it.How can I order/buy a new power cable before my teen completely loses their min...
Hi, the brown box outside on the front of the house is damaged. Now when I signed up a couple months back I had the engineer out to install my wifi, he only put a newer cover on over the old backplate, have managed to put a cable tie around it for no...
Hi. Hoping to arrange my router to be moved form the living room, to my office above. I've read in various posts this is possible and is £25. Hoping to arrange if possible please for next year. Any help appreciated. Thanks all
Currently have a Hub 3 that I've had since mid-2019 with Volt M125 Fibre Broadband. I asked for a new ethernet cable which they sent with a new hub 4, but I'm not sure if I need it. Would I notice a difference/improvement?
Hi there, I recently moved to a new flat and was told by my neighbours that Virgin Media is the only option for our building. I checked on the website and my address is not listed, however all other flats are.I have been trying to get an engineer to ...
Good evening, i just ordered an 18month contract product from Virgin media to my new address which i will join on the 1st of January 2024. Basically my question is, will I receive a welcome letter at my new address to set up my account and everythin...
