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awmiles21
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Xbox One disconnects


 

hi, i have a virgin media superhub2 with two xbox ones, 1 i wired the other is wireless. i get good connections from both and both have open NAT types, but the wireless xbox gets kicked out of parties and disconnected from games, also both sometimes dont connect to certain people i.e game lobby, party chat.  i have all the ports opened to. virgin tell me my connection is running perfect so this is really frustrating as its gone on for some time, would appreciate if some one could get back with some advice. 

 

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Re: Xbox One disconnects

Hello awmiles21,

Thanks for joining and welcome to the Community Smiley Very Happy

Sorry for the problems you're having with your Xbox connection. Are you playing specific games when you notice the disconnections? When you get kicked from games, do all other online services work or does it appear that your Xbox loses connection completely?

Hope to hear back from you soon,

Take care.

Heather_J

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