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philangst
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Whining / whistling power superhub

I keep getting an intermittent but frequent high pitch whining noise from my super-hub power supply, its driving me insane. I thought it was my TV PSU at first but have isolated it to the super hub power. Its stops for a while if I re-boot the hub but soon returns. Can it be fixed?

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Message 2 of 8
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Re: Whining / whistling power superhub

Hi philangst,

 

I'm sorry to hear the power supply seems to be faulty.

 

I've just ordered you a replacement power supply, please allow 3-5 days for delivery.

Kev

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another_user
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Message 3 of 8
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Re: Whining / whistling power superhub

I have the exact same issue! Smiley Sad I'm guessing this must be common with the superhub.

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Re: Whining / whistling power superhub

Hey another_user, 

 

Thanks for posting and welcome to the community Smiley Very Happy

 

I'm sorry that you're also having trouble with a noisy power supply. I'm going to send you a PM so we can confirm your address and arrange for a replacement. Please keep an eye out for my message (red envelope, top left). 

 

Speak soon, 

Take care. 

Heather_J

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TBJ
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Message 5 of 8
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Re: Whining / whistling power superhub

Hi,

A quick google brought me to this thread.

My Superhub 1's power supply is also noisy (has been for about a year, but it seems to be getting worse recently and is really starting to annoy me!) - is there any chance of getting a replacement?

Thank you Smiley Happy

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Re: Whining / whistling power superhub

Hey TBJ,

 

Thanks for reaching out to us here on the community, it's great to see a new member!

 

I would be more than happy to arrange for a new power supply to be delivered to replace your current noisy one!

 

I'll confirm your address via PM, so please check your inbox (purple envelope, top right) and get back to me when you can.

 

Catch you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Jo321
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Message 7 of 8
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Re: Whining / whistling power superhub

Hi i have same problem that it is buzzing and whining intermittently 

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Message 8 of 8
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Re: Whining / whistling power superhub

Hello Jo321

 

Welcome to our forum, I am sorry you are having problems with what sounds like a noisy hub power supply. I have ordered you a new one, it will hopefully arrive in the post in the next few days, fingers crossed it does the trick, any problems please let us know.

 

Thank you

Nicola

Virgin Media Forum Team
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