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bencollinson
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When to expect my new Superhub?

I have just been upgraded to the full house package last Tuesday, my TIVO box turned up nice and quickly and is all installed and working BUT I was told to get the 200 meg service I would need a new superhub 3(currently on a super hub 1) and that this would arrive at the same time as the TIVO box. 

No sign of it so far, are these meant to turn up a the same time? Or do i need to do something to get the superhub ordered?

 

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Forum Team
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Re: When to expect my new Superhub?

Hi there bencollinson,

 

Thanks for taking the time to post on the community.

 

Sorry to read that there has been a delay in receiving the Hub 3.

 

Looking at your connection, I can see that you have now received this and it has been activated.

 

Is the broadband working ok for you or are you experiencing any issues?

 

Hope to hear from you soon

Sam


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