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Spurzy
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What are the committed Technician Service levels

We have a service outage with our broadband (and consequently tv) that cannot be fixed over the phone. It will take 1x week for the technician to arrive. Does anyone know if this is within SLA or not? I can't see anything on the contract.
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jb66
Alessandro Volta
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Re: What are the committed Technician Service levels

AFAIK there are no SLAs


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jb66
Alessandro Volta
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Re: What are the committed Technician Service levels

AFAIK there are no SLAs