I'm unable to get any vision of myself on Skype, but only the little wheel spinning away on a blackened screen. The recipients, too, cannot see me though they can hear me -- I can both see and hear them all right. I'm told by a computer buff that the problem is a weak waveband facility from Virgin, though I'm paying for the best. Any advice would be much appreciated -- I've spent hours trying to fix it.
It's a Wi-Fi connection. I've exhausted every idea -- downloaded the latest Skype and been through every imaginable function without resolving the problem.. Virgin Media tell me that there's nothing wrong with the connection. My PC in another room works perfectly well -- I've taken my Lenovo laptop into that room, hard-wired it to the Virgin box, without this making any difference..Thanks for your interest -- any other suggestion would be much appreciated. I've been using Skype for years and been able until now to right any problem that occurred.